![]() ![]() Select the Firefox menu button in the upper left corner of the Firefox browser window and select Add-ons from the menu.If Silverlight’s status is disabled then select the Silverlight add-on and you will see an Enable button that will enable Silverlight. If Silverlight does not appear in the list of add-ons then it needs to be installed. Find Silverlight in the list of add-ons and ensure its status is Enabled.Also, select All add-ons in the Show field. When the Manage Add-ons window appears select Toolbars and Extensions in the Add-on Types list. ![]() Select the Tools button near the upper right corner of the Internet Explorer program window and select Manage Add-ons from the menu that appears.Although this can happen if your Silverlight installation is corrupted and needs to be removed, it may simply be that Silverlight is disabled in your web browser and needs to be enabled.Īn explanation of how to ensure Silverlight is enabled for the Internet Explorer, Firefox, Chrome, and Safari web browsers is presented here: Internet Explorer But when you go to Microsoft’s Get Silverlight page and try to install Silverlight you may see the message “The same version of Silverlight is already installed”. When trying to use a Silverlight based web site such Jigsaw Explorer or Netflix you may be told you need to install Silverlight. ![]()
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